Outspan Hotel Nyeri, Nyeri

Staying at this hotel was an experience filled with both charm and frustration. On one hand, the historical significance and beautifully manicured gardens were truly delightful. On the other hand, the service left much to be desired, with unwelcoming staff and poorly managed dining experiences. The cozy rooms offered a nice fireplace, but they lacked some basic comforts. Overall, it's a mixed bag that left me wondering what could have been improved.

We had a rather mixed experience at this hotel. On the bright side, the rooms were attractive and nestled in beautiful historical grounds. However, the staff was incredibly rude and poorly trained, which took away from our stay. The food was disappointing, both at dinner and breakfast, and we had issues with our room's bathroom. Overall, the potential for greatness is overshadowed by the dreadful service.

My stay at this hotel was a mixed bag. The location was steeped in history, connected to the scouting movement, and the gardens were beautiful and well-maintained. However, the dining experience was disappointing, particularly due to the service, which left much to be desired. The room was comfortable, but it faced some major service shortcomings that took away from an otherwise intriguing place.

I had a stay that was a mix of highs and lows. The historical charm of the building and beautiful gardens were definitely enjoyable. However, the experience was heavily dampened by the unfriendly service and some serious issues with the room, like an uncomfortable bed and lack of hot water. It has potential but fell short in many areas.

We enjoyed the historical charm and beautiful gardens of the hotel, which offered a relaxing atmosphere. The staff service was a mixed bag, as some were helpful while others were not quite up to par. The food was decent, but we had our share of issues with the comfort of the rooms and the overall service experience. I might consider revisiting, but with some reservations.

My stay at Outspan was quite the mixed bag. The hotel is rich in history and has beautiful gardens, which I enjoyed exploring. However, the service left much to be desired, with untrained staff and disappointing dining experiences. Overall, it has a great setting but needs significant improvement in service and amenities.

I had high hopes for this hotel because of its rich history and beautiful grounds. While the gardens were immaculate and the atmosphere was charming, the service left a lot to be desired. The room was nice, but the uncomfortable bed made for a restless night, and issues like the lack of hot water in the shower really stood out. The dining experience was poor throughout our stay, with rude staff and subpar food. This place has potential, but there's a pressing need for improvements in both service and maintenance.

I had a mixed experience at the hotel. The historical significance and beautiful gardens definitely stood out, and the rooms had a nice charm. However, the service was quite disappointing, with untrained staff and slow service. The dining experience left much to be desired, and the overall quality of staff interaction was lacking. The value for money is questionable given my experience.

The hotel has a rich historical vibe, with lovely gardens and decent food options. However, the staff's lack of training and unfriendly demeanor really took away from the experience. The rooms, while nice, were not comfortable, and there were several maintenance issues that made our stay less enjoyable.

Our short stay at the hotel had its highs and lows. The room was lovely and featured a charming fireplace, while the grounds were beautifully kept and full of history. Unfortunately, the service was incredibly disappointing, with rude staff and slow service during both dinner and breakfast. A lack of hot water and an uncomfortable bed made our stay less enjoyable.